Privacy Policy
Last updated: 1 August 2026
At Llandudno Visitor Centre, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under UK data protection law.
Who We Are
Llandudno Visitor Centre is a privately operated visitor information service based within the Victoria Centre, Llandudno.
Data Controller: Llandudno Visitor Centre
Email:enquiries@llandudnovisitorcentre.co.uk
Address: Victoria Centre, Mostyn Street, Llandudno, Conwy, LL30 2NG
Information We Collect
We may collect the following information when you use our website:
* Your name and email address when you submit a contact form.
* Your email address when you subscribe to our newsletter.
* Anonymous website usage data collected through cookies and analytics tools, such as pages visited, time spent on the website and device information.
We do not knowingly collect sensitive personal information through our website.
How We Use Your Information
We use your information to:
* Respond to your enquiries.
* Send newsletters and updates if you have chosen to receive them.
* Improve our website and visitor experience.
* Understand how visitors use our website through anonymous analytics.
We will only use your personal information where we have a lawful basis to do so under UK GDPR.
## Newsletter
If you subscribe to our newsletter, we will only send you information that we believe may be of interest, such as local events, attractions, special offers and visitor information.
You can unsubscribe at any time by clicking the unsubscribe link included in every email or by contacting us directly.
## Cookies
Our website uses cookies to improve your browsing experience and to help us understand how visitors use the site.
These may include:
* Essential cookies required for the website to function.
* Analytics cookies that help us monitor website performance and visitor behaviour.
Where required, we will ask for your consent before placing non-essential cookies on your device.
Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted third-party service providers who help us operate our website or deliver our newsletter, such as website hosting, email marketing and analytics providers. These organisations only process your information on our behalf and in accordance with applicable data protection laws.
We may also disclose information where required by law.
How Long We Keep Your Information
We only keep your personal information for as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations.
Your Rights
Under UK data protection law, you have the right to:
* Access the personal information we hold about you.
* Request that inaccurate information is corrected.
* Request that your personal information is deleted where appropriate.
* Object to or restrict certain types of processing.
* Withdraw your consent at any time where processing is based on consent.
* Lodge a complaint with the Information Commissioner's Office (ICO).
For more information, visit [www.ico.org.uk](http://www.ico.org.uk).
Third-Party Links
Our website may contain links to external websites, attractions or businesses. We are not responsible for the privacy practices or content of those websites and encourage you to read their privacy policies.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Llandudno Visitor Centre
Victoria Centre
Mostyn Street
Llandudno
Conwy
LL30 2NG
Email: enquiries@llandudnovisitorcentre.co.uk
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.